If we could just say one thing...
Back up your library!
Don't lose your work, make sure you regularly save a back-up copy of your EndNote library somewhere safe.
And don't save your "real" copy of your EndNote library on cloud storage (Dropbox, iCloud, OneDrive, etc), because the files are more likely to become corrupted. It's much safer to save your library to a hard drive.
If you need assistance with using EndNote or trouble shooting an EndNote problem, please contact InfoHelp and one of our EndNote support librarians will get back to you.
Before you start...
If you are using your own computer, make sure you have the latest versions of Word and EndNote installed. JCU computers will already have them installed.
Getting started with EndNote - Interactive tutorials from JCU
Tutorials supplied by EndNote to help get you started.
Search EndNote's support pages. From EndNote.com
Many EndNote users are reporting Word crashing when they use CWYW. This is happening under different circumstances for different people so it is difficult to pinpoint a solution. This is an RSS feed (live update) from the EndNote community forum for any threads involving Word crashing.
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