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Tertiary Access Course Guide: Help & Contacts

Your librarians

More student support staff

  • Learning Advisors
  • The Accessibility team
  • Counsellors
  • Peer mentors
  • Your lecturers, tutors and classmates

How can the library help?

Librarians are your information specialists and InfoHelp Rovers are your technical wizards.

We can help you with:

  • Basic IT support - email, printing, passwords, Word, Excel, Wi-Fi, and more
  • Finding and evaluating resources - using One Search to find the "good stuff"
  • Referencing - APA referencing support.

If we can't answer your question, we'll point you in the right direction.

Extra help

The Learning Centre at JCU can help you with your academic skills and study life. They offer help with writing an assignment, time management, maths, and so much more. Take a look at their online resources or take advantage of the drop-in learning advice service.

TAC staff

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and acknowledge Traditional Owners of the lands where our staff and students, live, learn and work.Acknowledgement of Country