Skip to Main Content

JCU logoLibrary Guides

Guidance and Counselling Guide: Emergency Support

Find targeted resources for research and referencing

Need help now?

If you are in immediate danger of harming yourself, call triple zero (000).

Are you having a tough time and you need to talk to someone? The helplines and services below are available 24 hours, 7 days a week.

  • Lifeline (anyone having a personal crisis) — call 13 11 14 or chat online
  • Suicide Call Back Service (anyone thinking about suicide) — call 1300 659 467
  • Beyond Blue (anyone feeling depressed or anxious) — call 1300 22 4636 or chat online
  • MensLine Australia (free telephone and online counselling service) — call 1300 78 99 78
  • KidsHelpline (free confidential online and phone counselling service for young people 5 to 25) — call 1 1800 55 1800 or web chat online 


IMH Mental Health Helpline 

For individuals facing a mental health crisis. Also offers information, help and support for caregivers in need. 

24 hours, daily 

6389 2222 

Samaritans of Singapore (SOS) 

For those in crisis and/or those with suicidal tendencies 

24 hours, daily  


We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and acknowledge Traditional Owners of the lands where our staff and students, live, learn and work.Acknowledgement of Country

Creative Commons Licence
Except where otherwise noted, this work is licensed under a Creative Commons Attribution-ShareAlike (CC BY-SA) 4.0 International License. Content from this Guide should be attributed to James Cook University Library. This does not apply to images, third party material (seek permission from the original owner) or any logos or insignia belonging to JCU or other bodies, which remain All Rights Reserved.