JCU Library Experience Procedures

Process for Townsville

• Click on +New 
• Choose shipment

• Type in Cairns in the recipient and the details will automatically fill

• Scroll down till you see Parcel details

• Fill in the weight and dimensions
  • Note: This is in cm not mm
• Type in books in the parcel contents
• tick No for dangerous goods
• Do not select Create matching return slip
• Click "Add another parcel" if you have more than one parcel, fill out the measurements of the second box as per the instructions above.

• Choose Express as your shipping method
• Check the details are correct down the side and Click Save Shipment

Process for Cairns

• See Startrack process Cairns procedure

Printing Labels

• Click on Print labels

• Print the box label which should look something like this

Creating and Printing Despatch

• Click on Ready to Despatch
• Select the box to be sent and then click on Despatch (red box)

• Fill in your name in the Despatcher name and click Manifest & print

• Which will then generate the order summary report

• Print this and fill out the information where needed and sign it. 
• Place on top of the box/s to be sent.

Enter all details into the Star Track Tracking Spreadsheet:

• Startrack Tracking spreadsheet: R:\LIS_IRS\Library Operations\STARTRACK\tracking.xlsx

Reprinting labels

• Click on Past shipments

• Find the shipment you want to reprint the labels for and click on the Connote section (7WKZ5.......) 

• Click on Download Label and reprint

Reprint the Manifest (summary report)

• Follow the steps for Reprint labels until you reach this page

• Click on Manifest ID
• Then click on Reprint Manifest to reprint the Summary Report.

To get the estimated quote

• Click on Freight quote on the bottom left hand side

• Fill in the dimensions of the box and the Postcode of where it is being sent (Cairns - Smithfield Drive, 4878 | Townsville - James Cook University, 4811)

• Click calculate which will give you and estimated price

Navigating to Parcel Send page

• Click on Log in
• Choose Parcel Send from the list of options

• Log in as per the normal steps

If the con note is in the folder

•  StarTrack emails invoice to Accounts Payable. AP emails it to ED Admin (edadmin@jcu.edu.au) who emails it to Library Experience (Generally Kait and Bec)

• Library Experience download and open the invoice attached in the email and check reference numbers and freight charges for Townsville only against those noted on spreadsheet.

Townsville

• Open tracking spreadsheet CORP/LIS_IRS/LibraryOperations/STARTRACK
• Open Con Notes folder R:\LIS_IRS\Library Operations\STARTRACK\Con Notes
• Highlight all the dates listed on the invoice, (including the invoice) right click, and select “Combine files in Acrobat…

• Make sure that the files are in date order with the invoice as the first page

• Click Combine (you can also include the invoice if you choose) 
• Add freight charges from invoice to spreadsheet under invoice charge (for our record)

• Highlight in blue the date listed on the spreadsheet that corresponds to the entry on
  the invoice
• Send the invoice to ED Admin (edadmin@jcu.edu.au) through the ticket.

If the con note is not in the folder

• Log in to My Startrack Online
• Despatch → Reprint despatch summary
• Enter dates listed on invoice e.g. 24/01/20 to 29/01/20 → Search
• StarTrack returns individual summary reports – click on the blue arrow to download as PDF. 

• Save As using the following format: that days date. E.g. 18-May-2021
• Save in R:\LIS_IRS\Library Operations\STARTRACK\Con Notes
• Highlight all the dates listed on the invoice, right click, and select “Combine files in Acrobat…

• Make sure that the files are in date order

• Click Combine
• Add freight charges from invoice to spreadsheet under invoice charge (for our record)

• Save the combined file as Connotes invoice [invoice number].pdf e.g. Connotes invoice 21047.pdf
• Highlight in blue the date listed on the spreadsheet that corresponds to the entry on
• the Connotes invoice [invoice number].pdf
• Send the Connotes invoice [invoice number].pdf to ED Admin (edadmin@jcu.edu.au) through the ticket.