JCU Library Experience Procedures

Equipment loaning procedure

• Loan the item using the Loan procedure
• To change the date click on the Ellipse […]
• click on Change Due Date
• Select that day’s date using the calendar icon
• Type in the time four hours ahead in 24hr time
  • 4pm = 16:00
  • 10pm = 22:00
  • 10:30am = 10:30

• Click Change Due Date to confirm the date change.
• If the due date is past closing, do not extend past the closing time.
• Communicate to the patron that it is due back on the same day and at what time.

Loanable Equipment 

Non-Loanable Equipment

Library Experience Guidelines:

• One game per person
• 4-hour maximum loan period
• Must be returned 15 minutes prior to closing (this is when loans computers are shut down).
• Holds cannot be placed on these items
• Fines may apply for overdue items
• Loans and returns need to be processed by Library Experience/Library Help staff

Procedure

• Check client does not already have a game on loan
• Inform the client of 4-hour loan period
• Inform client that item must be returned directly to Library staff not placed in the returns chute

Replacement fees:

• A lost or damaged game will require a lost payment of RRP + $25 processing fee. This will be charged to student/staff account and paid as per normal process for payment of Fines.

Library Experience Guidelines:

• One calculator per person
• Must be returned 15 minutes prior to closing (this is when loans computers are shut down).
• Holds cannot be placed on these items
• Fines apply for overdue items
• Loans and returns need to be processed by Library Experience/Library Help staff

Procedure

• Check client does not already have a calculator on loan
• Inform the client of 4-hour loan period
• Inform client that item must be returned directly to Library staff not placed in the returns chute

Replacement fees:

• A lost or damaged calculator will require a lost payment of RRP + $25 processing fee. This will be charged to student/staff account and paid as per normal process for payment of Fines.

Library Experience Guidelines:

• One mat per person
• 4-hour maximum loan period – these items CANNOT be loaned overnight or outside Library Opening Hours
• Mats must be returned 15 minutes prior to closing (this is when loans computers are shut down)
• Holds cannot be placed on these items
• Loans and returns need to be processed by Library Experience/Library Help staff

Procedure

• Check client does not already have a mat on loan
• Inform the client of 4-hour loan period
• Inform client that item must be returned directly to Library staff not placed in the returns chute in a clean condition

Replacement fees:

• Each mat is worth $85
• A lost or damaged mat will require a lost payment of $85. This will be charged to student/staff account and paid as per normal process for payment of Fines.

Library Experience Guidelines:

• A guide to these devices can be found on Confluence
  • Occulus Go and Insta360 OneX Guide.pdf
• One VR headset and one 360 camera limit per person
• 3-day maximum loan period
• Items must be returned 15 minutes prior to closing (this is when loans computers are shut down).
• Holds cannot be placed on these items
• Fees apply for overdue devices
• Loans and returns need to be processed by Library Experience/Library Help staff

Procedure

Check client does not already have one of each item on loan

Inform the client of 3-week loan period

Inform client that item must be returned directly to Library staff not placed in the returns chute

Replacement fees:

Each VR headset is worth TBA

Each 360 camera is worth TBA

A lost or damaged game will require a lost payment of TBA + $25 processing fee. This will be charged to student/staff account and paid as per normal process for payment of Fines.

See Rachael McGarvey or Bronwyn Mathiesen for replacement costs of VR & 360 Cameras.

Resetting the VR Device if someone is already logged in.

• Turn off your Oculus Go.
• Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
• Use the volume buttons on your headset to highlight Factory Reset and press the power button.

Library Experience Guidelines:

• One whiteboard kit per person
• Must be returned 15 minutes prior to closing (this is when loans computers are shut down).
• Holds cannot be placed on these items
• Fines apply for overdue items
• Loans and returns need to be processed by Library Experience/Library Help staff

Procedure

• Check client does not already have a Whiteboard kit on loan
• Inform the client of 4-hour loan period
• Inform client that item must be returned directly to Library staff not placed in the returns chute
• Double check that when issuing an A3 Whiteboard kit that the correct whiteboard is loaned out with the correct kit. (i.e. Set 1 whiteboard markers kit is loaned out with the Set 1 whiteboard)

Replacement fees:

• Each set is worth $15
• This will be charged to student/staff account and paid as per normal process for payment of Fines.