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EndNote

How EndNote works

EndNote flow chart

Getting EndNote

Download

Download EndNote

Use your JCU login and password to download EndNote for free using the JCU license.
If you have problems logging into the download site try using another browser or clear your browser cookies, cache and history.

You should use the latest version if possible. Check your system requirements to find out which version you should use. 

To install EndNote - Windows

  1. Click on the Download EndNote link OR come in to the library to borrow a USB with the program on it from the Library Services Desk.
  2. In your Downloads folder double click on Endnote20.exe - if a black window appears ignore it
  3. Go to the EndNote application folder on your computer and click on EndNote.exe

This  will probably be at C > Program Files (x86) > EndNote 20 > EndNote.exe

To install EndNote - Mac

  1. Click on the Download EndNote link OR come in to the library to borrow a USB with the program on it from the Library Services Desk.
  2. Click on EndNote20.pkg in your Downloads folder
  3. Click on the Installer icon at the bottom of your screen and follow the prompts.

Chrome blocking EndNote download

If you get an error message saying:

EndNote20.exe is dangerous, so Chrome has blocked it.

In Chrome, click on the three dots (top right), then Downloads then Keep dangerous file

Apple blocking EndNote installation

If you get the following message:

“EndNote20.pkg” can’t be opened because Apple cannot check it for malicious software.
This software needs to be updated. Contact the developer for more information.

Click OK to close the message

  1. Click on the Apple Icon (top left) > System Preferences > Security & Privacy General tab > Make sure that ‘App Store and identified developers’ is ticked Open Anyway
  2. If you get the same error message, click Open
  3. Click on the Installer icon at the bottom or go to Downloads again and click on EndNote20.pkg again

JCU staff - Make Me Admin

JCU staff wishing to install EndNote on their work machines can do so using the link above or the Software Center. Before installing software onto a JCU staff machine, you will need to make yourself Admin for that machine. You can get Make Me Admin instructions from the IT Knowledge Base in Service Now.

EndNote 20 Interactive tutorials from JCU - Getting Started

EndNote X20 logo

Before you start...

If you are using your own computer, make sure you have the latest versions of Word and EndNote installed. JCU computers will already have them installed.

Getting started with EndNote - Interactive tutorials from JCU

EndNote X9 Interactive tutorials from JCU - Getting Started

EndNote X9 logo

Before you start...

If you are using your own computer, make sure you have the latest versions of Word and EndNote installed. JCU computers will already have them installed.

To install EndNote - Windows

  1. Click on the Download EndNote link (here or the icon in the box above)
  2. Look in your Downloads folder for a file called EndnoteX9.exe and double click on it.
  3. Search your Downloads folder for a file called ENX9Inst.msi - it may not be near the top of the list.
  4. Double click on ENX9Inst.msi

Getting started with EndNote - Interactive tutorials from JCU

Tip

TipSome videos and instructions within this guide are for older versions of the software. There may be some differences in the way some parts of the product appear, such as buttons looking different but the functions have not changed.

EndNote overview

Windows

The following video playlist contains 19 videos covering EndNote essentials for Windows. Click on the hamburger menu in the top left corner to see the list of all available videos in the series.

Mac

Note that the first method of reference capture searching through the EndNote program (from minutes 1:30 to 3:09) does not work for most JCU databases and is not recommended to use.

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