Skip to main content

EndNote: Home

How it works

Getting started with EndNote - Interactive tutorials from JCU

EndNote logo

Before you start...

If you are using your own computer, make sure you have the latest versions of Word and EndNote installed. JCU computers will already have them installed.

Getting started with EndNote - Interactive tutorials from JCU

Getting EndNote


Download EndNote

Enter your JCU login and password on the LDAP authentication page. Follow the prompts to download the program.


Borrow the disk to download the program from the Library Services Desk.  Note:  2-day loan only

You should use the latest version if possible. Check your system requirements to find out which version you should use. 

Make sure you uninstall any previous versions of EndNote before installing.

Mac Issues & Versions:

Mojave OS

The new Mac OS system, Mojave, includes new Security & Privacy functions which can prevent EndNote CWYW from being able to correctly automate, resulting in returning to the EndNote library or an Error message.  To correctly set these options:

  • Go into the Apple menu and select System Preferences
  • Click Security & Privacy
  • Click the Privacy tab (along the top)
  • Click the Automation options, along the left.
  • Make sure that both "Microsoft Word" and "EndNote X#" are both turned on. With this automation turned off, the Cite While You Write functions will not work.

High Sierra OS & Microsoft Office 2016 must upgrade to EndNote X8.2‚Äč

If you have updated Microsoft Word and the EndNote toolbar has disappeared, update your EndNote software. 

To update your X8 version, go to the "EndNote" menu and choose "Check for Updates".

Sierra OS

Sierra users must use EndNote X8 or X8.2

EndNote overview




TipSome videos and instructions within this guide are for older versions of the software. There may be some differences in the way some parts of the product appear, such as buttons looking different but the functions have not changed.

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and acknowledge Traditional Owners of the lands where our staff and students, live, learn and work.Acknowledgement of Country