Skip to main content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.


How it works

Endnote flow chart. 1. Collect references. 2. Edit and organise your library. 3. Use in documents.

Getting EndNote


Download EndNote

Enter your JCU login and password on the LDAP authentication page. Follow the prompts to download the program.


Come into the library to borrow a USB drive with the program on it from the program from the Library Services Desk.

You should use the latest version if possible. Check your system requirements to find out which version you should use. 

Make sure you uninstall any previous versions of EndNote before installing.

Using a Mac?  Check here for OS versions & issues  

*** Click here for important News about upgrading to Catalina***


APA style issues

  • The standard APA 6th edition has errors in EndNote X9
  • A corrected style is available
  • Download the new style from Referencing styles

Getting started with EndNote - Interactive tutorials from JCU

Before you start...

If you are using your own computer, make sure you have the latest versions of Word and EndNote installed. JCU computers will already have them installed.

To install EndNote

  1. Click on the Download EndNote link (here or the icon in the box above)
  2. Look in your Downloads folder for a file called EndnoteX9.exe and double click on it.
  3. Search your Downloads folder for a file called ENX9Inst.msi - it may not be near the top of the list.
  4. Double click on ENX9Inst.msi

Getting started with EndNote - Interactive tutorials from JCU

EndNote overview




TipSome videos and instructions within this guide are for older versions of the software. There may be some differences in the way some parts of the product appear, such as buttons looking different but the functions have not changed.

We acknowledge the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and acknowledge Traditional Owners of the lands where our staff and students, live, learn and work.Acknowledgement of Country