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EndNote: EndNote for Macs

This page provides tips and troubleshooting help for clients using EndNote on a Mac computer.

EndNote versions for Mac OS

Mojave OS

The new Mac OS system, Mojave, includes new Security & Privacy functions which can prevent EndNote CWYW from being able to correctly automate. This can result in the toolbar not working properly and inserting unformatted citations or give error messages.  To correctly set these options:

  • Go into the Apple menu and select System Preferences
  • Click Security & Privacy
  • Click the Privacy tab (along the top)
  • Click the Automation options, along the left.
  • Make sure that both "Microsoft Word" and "EndNote X#" are both turned on. With this automation turned off, the Cite While You Write functions will not work.

High Sierra OS & Microsoft Office 2016 must upgrade to EndNote X8.2‚Äč

If you have updated Microsoft Word and the EndNote toolbar has disappeared, update your EndNote software. 

To update your X8 version, go to the "EndNote" menu and choose "Check for Updates".

Sierra OS

Sierra users must use EndNote X8 or X8.2

Downloading database results to EndNote

You need to use File Associations to get EndNote to automatically open files of results from databases.

The main types of files that can be downloaded from databases  include .ris (most databases, including One Search), .enw (Google Scholar) and .ciw (Web of Science).

Download the files linked below and follow these instructions to set up the file associations for the file formats listed above.

  1. In the Finder window, highlight the file format you want to set up File Associations for (e.g. .ris).
  2. Go to File > Get Info
  3. Open With > choose the applications selection bar
  4. Choose EndNote and make sure Always Open With is selected
  5. Click on Add.
  6. Click on the Change All... buttton

EndNote for Macs troubleshooting

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